Contact Montepulciano Tours
A question about a tour listed here, a correction, or a request to be considered? Write to us and a person will read it.
How to reach us
Email hello@montepulcianotours.com. We answer in English, usually within two working days.
We are a booking guide, not a tour operator, so we cannot change, cancel or refund a booking. That goes to the operator through the platform you booked on, whose contact details are on your confirmation. If you cannot find them, write to us and we will point you to the right place.
If your tour was cancelled or you missed it
A refund or a new date is the operator's to give. Your confirmation email carries their contact and your booking reference, which is the fastest route. Nearly every tour listed here refunds in full if you cancel at least 24 hours before the start; the one that does not says so on its card.
If you could not find the meeting point, say so in your complaint and give the time you arrived. It is the commonest failure on this hill: addresses here are narrow-street addresses, two farms share a lane, and one operator releases the address only after booking.
Corrections
If a fact here is wrong or out of date, tell us what and where. Cellar hours change with the season, the comune re-issues its season notice every spring, meeting points move, and the fastest fix is usually a reader who has just been. Every page carries the date it was last checked.
Operators
If you run tastings, classes, rides or tours in and around Montepulciano and want a listing considered, send the product page. Placement is not for sale; how tours are chosen is set out in our affiliate disclosure.
Where the official information is
Comune di Montepulciano
Piazza Grande 1, 53045 Montepulciano (SI); telephone 0578 7121. The town hall is the Palazzo Comunale itself, and the comune publishes the season notice that sets the tower, terrace and Museo Civico prices and hours (comune.montepulciano.si.it, checked 20 September 2026).
Tempio di San Biagio
The church below the walls publishes its own admission, its free audioguide and six different sets of opening hours through the year on tempiosanbiagio.it. Check the band that covers your date; the one we print is the one that was current when we checked.
The cellars and the farms
Each one answers for its own visits, prices and calendar. Book and ask on the operator's own page, which is what every booking link here goes to.
Most questions are already answered in the FAQs. To compare tours, start with Montepulciano Tours.